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Frequently Asked Questions about Student Insurance

  • Eligible students enroll during open enrollment for coverage. Enroll in the Student Health Insurance Plan.
  • Eligible University of Utah students cannot be declined.
  • Cannot be charged more that any other participant regardless of medical condition.

Maternity Services are paid as any other sickness under the Student Health Insurance Plan.

  • Premium- The amount of money you pay for the policy you select. Premiums are usually paid on a semester or yearly basis.
  • Claim- Your (or your doctor’s) written request for payment by the insurance company for a cost incurred and covered by your policy.
  • Deductible: The initial portion of a covered expense which must be paid by the insured person before the insurance policy pays its part of the expense.
  • Co-Payment- The portion of a covered expense, after the deductible is paid, which must be paid by the insured individual. The co-payment is usually expressed in a percentage, for example, if insurance company pays 80% of covered charges the co-payment is 20%.
  • Exclusion- Any condition which is not covered by your insurance policy and for which no payments will be made
  • Covered Expense- Any expense that is included in the coverage of your policy, either full or partial.
  • Insurance Policy The written contract which spells out the plan, what it covers and does not cover, eligibility requirements and all benefits of the plan as they apply to individuals covered under the policy.

How to Use Your 2019/2020 United Healthcare Student Resources Student Insurance Prescription Drug Benefit

  1.  All contraceptives are reimbursed at 100%.
  2. Prescriptions for other medications are reimbursed at 50% of Usual and Customary charges. The policy deductible will be waived.
  3. In order to obtain reimbursement, you must email
      1. the pharmacy receipt detailing the prescription that was filled and proof of purchase
      2. the United Healthcare Student Resources ID number
      3. if the patient is a dependent or spouse, include the name of the primary insured
      4. include address where check should be mailed
      5. send receipts within 90 days of purchase
      6. provide proof of purchase: 
        1.  If the payment is made by check the claim must include a copy of the front and back of the cancelled check.
        2. For credit card payments, the claim must include the credit card statement showing the cardholder's full name, institution name and payment information for the specific claim.
        3. If payment is made with an ATM or debit card, the bank statement showing account holder's full name, institution name and payment information for the specific claim must be included.
        4. If payment is cash, all you need is the pharmacy receipt.

For any other questions please email Kerry Hill or call 801-581-5804.

Last Updated: 4/13/20